payactiv complaints

I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Have a blessed day. 2023 Trustpilot, Inc. All rights reserved. Very knowledgeable and patient. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. All Rights Reserved. Borrow up to $500 with just a few swipes but only for residents of 21 states. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Learned alot about financial stress and that I was not alone. No credit check, consistent income in the past 2 months from the same employer. I'm so grateful to have had the wonderful customer service he was able to provide for me. Learn how its rewards program works and see if the card is right for you. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Have a blessed day. We update our data regularly, but information can change between updates. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). I dont ever try leaving bad reviews because it hurts businesses. . I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. Verification can help ensure real people write reviews about real companies. Our scoring formula weighs several factors that differ from :), Zachery Marshall has amazing customer service! The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Hi Elizabeth,Thank you for taking the time to write a review about your experience. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. That's why we provide features like your Approval Odds and savings estimates. In the Business to Business Service category. See this Kraken review to learn the pros and cons of Kraken. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We always try our best to do our job well, and your kind words make it all worthwhile. I had been sick with the flu and was in desperate need of cash for meds. Hi Lasheka,We sincerely apologize for your negative experience. Learn more at www.payactiv.com. Mr. Davis worked very hard to help me and work with his supervisor. Verification can help ensure real people write reviews about real companies. Replies to negative reviews in < 24 hours. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. We hope to find a solution that makes you smile. This is maddening. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. We'd like to turn this around ASAP. Payactiv pay advance app isn't available on Finder right now. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Have a blessed day. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Otherwise, read on! Have a blessed day. The offers for financial products you see on our platform come from companies who pay us. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Hi Regina,Thank you for taking the time to write a review about your experience. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. PayActiv achieves high marks in both areas. We may also receive compensation if you click on certain links posted on our site. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. PayActiv. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. However, there are very few additional fees. Hi there,We sincerely apologize for the inconvenience. He kept his word n stayed on contact with me. This product doesn't have any reviews yet. Funds accessed using Payactiv will show as a deduction on your next paycheck. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Another 10 to reply with copy and pasted questions, all of which were already addressed. Money accessed through PayActiv will show as a deduction on your next paycheck. If there's anything you need in the future, we're here 24/7. Hi Angelica,We sincerely apologize for your negative experience. Traditional real estate investments are limited to people with significant financial resources. Consider another cash advance option if your employer isnt enrolled. As such, it permits employees to access up to 50% of their paycheck prior to payday. It goes against our guidelines to offer incentives for reviews. One of our representatives will be reaching out to you shortly. Thank you Mr. Davis. We'd like to turn this around and resolve your issue ASAP. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Devin Myer's, can you help? Thank you!! 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Customer service rep Zachery Marshall was very polite and patient. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. This company offers employers and their employees the opportunity to access their earned wages before payday. Find out how we combat fake reviews. We always try our best to do our job well, and your kind words make it all worthwhile. Ronnie was a FABULOUS agent to work with. Have a blessed day. Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. My kids are sick and I'm a single mother who needed to get them to the hospital. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. We're working on your case. We always try our best to do our job well, and your kind words make it all worthwhile. Daily pay is a really good app way better then this crap they call an app. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. LoanPro. I hate my job use this company. Always & foreithe best! * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Comes with the option to change your due date so you wont fall behind on repayments. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. banks. However, we'd like to learn more about your situation and what exactly happened. Is Payactiv safe? PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. 2023 GOBankingRates. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I appreciate the patience, going the extra mile, and not once being rude! Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. We'd like to turn this around and resolve your issue ASAP. We're looking into your account. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Hi Victor,We sincerely apologize for your negative experience. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. In terms of security, no app is 100% secure. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. One of our representatives will be reaching out to you shortly to assist you. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. This date may not reflect recent changes in individual terms. We always try our best to do our job well, and your kind words make it all worthwhile. Be sure to include your Employer's name, Employee ID, and Mobile number. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. m was so helpful he updated my ewa hours so I could handle all my business. Agent assisted me and resolved my issues very quickly. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. Have a blessed day. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. Literally the best agent ever! PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. PayActiv, Inc. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Companies can ask for reviews via automatic invitations. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. One of our representatives will be reaching out to you shortly to assist you. This makes it one of the few cash advance providers that doesnt require a bank account. Workers don't need permission to access earnings prior to payday. eToro Review 2023: Is It the Right Trading Platform for You? so i contacted pay activ due to some account issues. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Consider a provider that doesnt require you to work for a partner company instead. One of our representatives will be reaching out to you shortly to assist you. The . Hi Shelly,Thank you for taking the time to write a review about your experience. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Get what youve already earned, right now, to pay bills or buy what you need. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Some employers also may limit how much of an advance theyre willing to offer. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. He was so helpful and I appreciate him so much. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. One of our representatives will be reaching out to you shortly to assist you. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. However, it did earn a TrustPilot score of 3.3. Editorial Note: This content is not provided by PayActive, Empower or Dave. 5/5 Jay! Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Payactiv costs nothing to the employer. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. Hey! This rating has decreased by -17% over the last 12 months. Select your state to see the options available to you. 243 total. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. The platform has collectively provided employees with $5B+ in earned wage access. 2023 Payactiv, Inc. All Rights Reserved. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He knows how to do his job and seems to care about it and the customers he's helping. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Have a blessed day. Their customer representative dont know anything. Join over 2+ Million people and put yourself ahead. :). Thank Yall So Much Kudos to the whole entire Payactv team! Customer service is rude!! If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. If i could i would give 0 stars this app and the service they give is horrible . Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). She was very polite and kind. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Have a blessed day. We always try our best to do our job well, and your kind words make it all worthwhile. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Shes the best and everyone should be more like her. You can click on the 'unsubscribe' link in the email at anytime. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. :), I am changing my review again because grace helped me out with no problem. :). If you have questions about Payactivs security policies, contact the company on its website. Regular source of income, Verifiable bank account, US citizen, Ages 18+. If your employer partners with Payactiv, youre automatically eligible to use this service. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Horrible business and customer service. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. Was never asked what the issue was. They provide their employees lunch and a nice work atmosphere. No loansyour money, in your hands. Hi Eric,Thanks for letting us know about your concern. But a small percentage of users didn't have a seamless experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Payactiv is a great place to work. New York, NY, 10016. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance.

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