Could do with extra lighting on outside porch. When asked by the waiter if all okay, my husband told the guy about the steak. Service was pretty good, the staff were polite. little drippy. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We couldnt wait any longer and left. Complete fail. Privacy Policy Cookie Policy Disclaimer Contact Us Allergens Book Booking Policy Careers. Smith and Western Station Approach, Chichester, PO198DN, United Kingdom Chef Description Chef/Grill Chef Since 1995 Smith & Western have been serving great tasting fresh food, mouth-watering cocktails and belly busting deserts in our authentically themed restaurants across the South. Smith & Western is rated accordingly in the following categories by Tripadvisor travellers: Station Approach, Chichester PO19 8DN England. Really gone down the drain. Obviously The Smith& Western came to mind!! The manager didnt even come out to apologise. Nearly 19 for a piece of salmon, delicious but expensive. A side of beans was left off one of the kids meals and multiple servers had to be asked to bring it over. Not a cheap menu at all. Enjoy a main and drink for just 14. Hi, is this place suitable to come just for drinks in the evening? Then we had random brownies sent to our table when they were not even ordered and were asked multiple times if we are sure we didnt order these when we had said repeatedly no - because we were all sharing a birthday cake. We couldnt wait any longer and left. Station Approach, Chichester PO19 8DN England. Then the staff has the AUDACITY to tell us we owe them the service charge!! We had 3 generations and upon reflection it probably wasn't the best choice for the older members of the party asMore, We thought wed go to Smith and Western for a change (my birthday though didn't let on, wife and two children 16 & 12). Hi, is this place suitable to come just for drinks in the evening? This is not enough time when we ordered drinks, starters, mains and had a dessert, everything was so rushed it was so unpleasant!!! My daughters Burrito ensured she had the next day off school with tummy ache anddiarrhoea. Not enough staff so very very slow. still nothing. The Kansas chicken burger was ok, but the again curly fries were not that hot. Any advice? We left hungry. It came with onion rings.. more like onion hula hoops !! Amazing service and food every time we visit. Reordered our refill drinks they never came, reordered again for them to turn up after a long wait, shortly followed by the original order that was given to another table by mistake. Smith & Western, your go-to feel good restaurant. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. still nothing. Obviously The Smith& Western came to mind!! Service was pretty good, the staff were polite. . That was it!! Service was pretty good, the staff were polite. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Here you can taste the Mexican cuisine. Unfortunately they did get our order wrong twice however, they rectified it without any fuss or hassle. Hi we are coming tomorrow for my daughter in laws birthday are you allowed to bring your own birthday cake? When asked by the waiter if all okay, my husband told the guy about the steak. Booked a lunch for 3 birthdays combined fantastic service from beginning to end. We were offered 2 other tables which were obviously not big enough so we settle for the thirdoption upstairs above the bar, (still no balloon's). The staff was friendly and attentive. Lovely helpful staff and unlimited soft drinks a very good idea. bill at 4.20. Yet expect a tip for an unpleasant experience. We had our grandson with us , so a themed restaurant was ideal!! Westgate Leisure Centre, Chichester is 365 meters away, 5 min walk. the table was not available to us although we had booked it Would not bother again. Old Pens. Great staff Sweet corn cold, nachos burnt with little else. While we were still eating Anja came and asked us if we were finished. Enjoy freshly prepared American entrees and classic favourites like our Famous Nacho Platter and fall off the bone ribs. Sorry Smith and Western food expensive and mediocre, service poor. Complete fail. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hi, is this place suitable to come just for drinks in the evening? Children can order dishes from the kids' menu. The staff just stood and started at us whilst we were trying to get together and leave which is just so rude. After 1 hour and 45 mins I started complaining. Any advice? This is not enough time when we ordered drinks, starters, mains and had a dessert, everything was so rushed it was so unpleasant!!! We all eventually got our food, however when the bill came, instead of being charged24.95 for 2 course Xmas menu, we were charged 30 a person ! . Being told multiple times you have to pay now because we need the table even though there were other tables that could have been moved to accommodate other parties. Then we had random brownies sent to our table when they were not even ordered and were asked multiple times if we are sure we didnt order these when we had said repeatedly no - because we were all sharing a birthday cake. Would not bother again.More, Didnt read reviews until this evening. Then the staff has the AUDACITY to tell us we owe them the service charge!! Escola de Squash do Porto. 1 and and half hoursstill nothing. Staff can't do enough for you. Managed to leave immediately after thebill at 4.20. Hadnt had one in a long time!! All tables around us had their starters and mains. Good for Families, friends, couples. I do not know for sure but I doubt they would mind that and hopefully can keep it hidden for you until the time you want it brought out? It is a bit more expensive than most restaurants but the food is beautifully cooked and the atmosphere is great. cheese starter was disappointing, not a lot of flavour, could have been hotter and was served in a cold skillet. Can a gluten free person get a good meal at this restaurant? The staff just stood and started at us whilst we were trying to get together and leave which is just so rude. I do not know for sure but I doubt they would mind that and hopefully can keep it hidden for you until the time you want it brought out? Not easy when you have children with you.Therestaurant wasnt that busy but have noticed this on previous visits. Nearly 19 for a piece of salmon, delicious but expensive. Mains were simply lukewarm. Dine with us every Monday & receive a FREE MARGARITA!! After 1 hour and 45 mins I started complaining. We had not booked, but got a table with no problem. Service was pretty good, the staff were polite.More, Been here 3 times now and loved it more and more I ordered a sizzling steak fajita which was delivered cold. Then we waited andMore, I found this place on TripAdvisor as it was very local to where we stayed and it has great reviews. Clients highlight that they like the menu of Mexican cuisine at Smith & Western. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. Delivery of starters was by a shouting members of staff shouting potato skins, the fact there was 3 orders of different types escaped the server. Ordered drinks and reviewed the menu. Are you sure you want to delete this question? Porto District. Disappointed with food massively. After 2 hours still nothing !! Would not return The Ribs & Wings combo was probably the best option. What we got was full gristle.!!! I didn't want a starter, but wanted the chicken on Xmas menu (without the southern comfort glaze)was told loudly by the waitress I HAD to have a starter if I wanted that chicken !!! Located in an old historic train shed, Smith and Western brings the taste of America to the heart of Chichester. Then we had random brownies sent to our table when they were not even ordered and were asked multiple times if we are sure we didnt order these when we had said repeatedly no - because we were all sharing a birthday cake. Staff were friendly, made my 2 kids birthdays (both same day) and mine the following that little bit more exciting given the current worldwide pandemic. We ordered two Ribeye steaks anda hotdog meal for the grandson. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We received a warm welcome and were shown to our table. Over priced and sadly the worst Smith & Western Venue ever. !More, Booked a table for family of 8 in the Jail part with birthday balloon's. 110 later which we regret paying left us never wanting to go back!! Steer clear of the Ribeye! A side of beans was left off one of the kids meals and multiple servers had to be asked to bring it over. Absolutely disgraceful. We all eventually got our food, however when the bill came, instead of being charged24.95 for 2 course Xmas menu, we were charged 30 a person ! From flavourful salads to savoury signature dishes there's something for everyone. Western+Gazette Clear All Refine Search. our waitress she worked very hard to make sure we were ok. Smith & Western -Chichester is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. We were offered 2 other tables which were obviously not big enough so we settle for the thirdoption upstairs above the bar, (still no balloon's). Mains were simply lukewarm. We are a family-run restaurant with over 25 years of experience. His reply astounded us as it clearly is the norm or he had lots of complaints. Apply to Smith Western jobs now hiring in England on Indeed.com, the worlds largest job site. Not easy when you have children with you.Therestaurant wasnt that busy but have noticed this on previous visits. Without giving every timing basically everything took an extremely long time, far longer than anyone would reasonably expect (we had a chef and waitress in our party too) . a hotdog meal for the grandson. If you do have the birthday package, think carefully before ordering and extra desserts , we were so full, even with seven of us attempting to polish the giant dessert off, we failed, I plan to go back again in loose trousers to try again!More, A childs birthday celebration. Tripadvisor performs checks on reviews. It was my daughters birthday and shes now spent her whole birthday afternoon in a freezing restaurant upset because she was so hungry, cold and bored. Reordered our refill drinks they never came, reordered again for them to turn up after a long wait, shortly followed by the original order that was given to another table by mistake. Reordered our refill drinks they never came, reordered again for them to turn up after a long wait, shortly followed by the original order that was given to another table by mistake. Then we had random brownies sent to our table when they were not even ordered and were asked multiple times if we are sure we didnt order these when we had said repeatedly no - because we were all sharing a birthday cake. All tables around us had their starters and mains. Great atmosphere Good portions, fair pricing, We decided as a last minute thought to go get a steak. This is not enough time when we ordered drinks, starters, mains and had a dessert, everything was so rushed it was so unpleasant!!! Then to top off the unpleasant service we were asked to leave our table. option upstairs above the bar, (still no balloon's). Our team checks each review posted on the site disputed by our community as not meeting our, There are newer reviews for Smith & Western. The staff just stood and started at us whilst we were trying to get together and leave which is just so rude. Saint Peter Port. From flavourful salads to savoury signature dishes there's something for everyone. diarrhoea. Childs birthday ruined. Though I was well looked after inside. just onions and peppers. Wish I had read before I booked. Good for Families, friends, couples. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A side of beans was left off one of the kids meals and multiple servers had to be asked to bring it over. Are you sure you want to delete this answer? Always excellent without fail. I am so cross. After 1 hour and 45 mins I started complaining. Visit this place for a break and order good BBQ ribs, rib steaks and chicken wings. If you do have the birthday package, think carefully before ordering and extra desserts , we were so full, even with seven of us attempting to polish the giant dessert off, we failed, I plan to go back again in loose trousers to try again! We had chloe as our waitress and she did a fantastic job . Dine with us every Monday & receive a FREE MARGARITA!! We had not booked, but got a table with no problem. Sorry Smith and Western food expensive and mediocre, service poor. our waitress she worked very hard to make sure we were ok. No apologies, no nothing!! Food excellent with lots of choices, big portions and just a bit different. The staff were nice and food was okay, nothing special, really cold in there. So dark hard to access wheelchair ramp Greedy owners stuffing their pockets at the expense of the time customers have to wait and pressure on their staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Does Smith & Western -Chichester take reservations? Then the staff has the AUDACITY to tell us we owe them the service charge!! Tripadvisor performs checks on reviews. Should have gone to the Harvester!! I had a bowl of gristle & whatever it was left on my plate so it was clearly not a joke. 110 later which we regret paying left us never wanting to go back!! Nearly 19 for a piece of salmon, delicious but expensive. Clearly showing they are not interested in making money and just want people in and out! When asked by the waiter if all okay, my husband told the guy about the steak. Only thing which was good wasour waitress she worked very hard to make sure we were ok. Not really!! 1 and and half hoursstill nothing. Wait time is ridiculous considering restaurant was empty. Would love to visit more often but would need to rob a bank as very costly. The potato skins with bacon andcheese starter was disappointing, not a lot of flavour, could have been hotter and was served in a cold skillet. Whilst we were aware that we were given a time limit, it is absolutely ridiculous for a restaurant to give a 2 hour slot for a table of 13! Are you sure you want to delete this question? Give them a call to check? I'm not sure if there's a bar area or if it's a seated resteraunt. If you do have the birthday package, think carefully before ordering and extra desserts , we were so full, even with seven of us attempting to polish the giant dessert off, we failed, I plan to go back again in loose trousers to try again!More, A childs birthday celebration. Smith & Western, Chichester: See 636 unbiased reviews of Smith & Western, rated 3.5 of 5 on Tripadvisor and ranked #67 of 223 restaurants in Chichester. I've been to S&W on several occasions.